Service Level Agreements (SLAs) are commitments given to customers in relation to the product or service being provided. If breached, not only are...
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While originally a crisis response to enable business continuity, flexible work options are starting to define the modern workplace. Organizations...
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Part 2: The role of Machine Learning in MDM Read Part 1 here > Data analytics is a complex process that demands time and effort from data...
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To be able to deliver the latest and greatest services to customers and clients today, telcos must employ different vendors, subcontractors, and...
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Continue ReadingMDM in telcos: Why it’s important and how to automate it through ML
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Continue Reading5 signs your telco CX is lacking—and how data science can help
Modern customers only expect the best. And with the pandemic leading to a lot of disruption, it’s become even more important for telcos to stay...
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