Service Level Agreements (SLAs) are commitments given to customers in relation to the product or service being provided. If breached, not only are...
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While originally a crisis response to enable business continuity, flexible work options are starting to define the modern workplace. Organizations...
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Agile Transformation - Part I I’m sharing my experience as part of transitioning various programs and projects in adopting agile principles, which...
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2020 was all about problem-solving. And indeed, the industry was able to come up with creative and innovative solutions to address emerging...
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Part 2: The role of Machine Learning in MDM Read Part 1 here > Data analytics is a complex process that demands time and effort from data...
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To be able to deliver the latest and greatest services to customers and clients today, telcos must employ different vendors, subcontractors, and...
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Data is an essential asset for any business, with comprehensive efforts made to generate, source, and prepare it for analytical use. But just as...
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Part 1: The importance of MDM Data volume in the telecommunications sector is growing at an incredible rate and organizations need to find...
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Modern customers only expect the best. And with the pandemic leading to a lot of disruption, it’s become even more important for telcos to stay...
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