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Topic: Advanced Analytics

4 ways advanced analytics can help exceed customer expectations
By Fiona Villamor on March 2, 2021

In 2020, companies across countries and industries scrambled to stabilize operations, ensure the health and safety of employees, and find ways to...

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Working apart together: how to improve outcomes with data analytics
By Fiona Villamor on February 2, 2021

While originally a crisis response to enable business continuity, flexible work options are starting to define the modern workplace. Organizations...

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The telco industry isn’t slowing down: what to expect and prioritize in 2021
By Fiona Villamor on January 14, 2021

2020 was all about problem-solving. And indeed, the industry was able to come up with creative and innovative solutions to address emerging...

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5 signs your telco CX is lacking—and how data science can help
By Fiona Villamor on November 10, 2020

Modern customers only expect the best. And with the pandemic leading to a lot of disruption, it’s become even more important for telcos to stay...

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Big data & analytics: 10 facts and figures you need to know
By Fiona Villamor on October 13, 2020

Digitalization and the rapid technological development have resulted in an abundance of data across industries, and this volume is only expected...

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From office to home: The new telco landscape in data, analytics & more
By Fiona Villamor on September 29, 2020

The telecommunications space plays a critical role in facilitating modern communication, especially during these uncertain times. With all the...

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Big Data Analytics for Healthcare: Improving the patient experience
By Fiona Villamor on August 18, 2020

At its core, healthcare organizations revolve around the patient. Like any other business, the healthcare industry is consumer oriented. There are...

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Can reviews help your retail firm? Find out with Advanced Analytics.
By Fiona Villamor on August 5, 2020

Feedback is crucial to continuous improvement. When an employee wants to be more effective at their job, they would benefit from knowing what...

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Massive growth in data today: 3 must-have skills for Data Science
By Fiona Villamor on July 7, 2020

“[A data scientist is] a person who is better at statistics than any software engineer and better at software engineering than any statistician”....

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