Why is Predictive Analytics important? Customers are always expecting more and more from businesses, including financial institutions. They expect...
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A Natural Language Processing approach to Data Exploration with Analance™
What if you can get insights into understanding your customers better, know what they need, and make inferences based on their mood? We’re now...
Continue ReadingWhen blockchain technology meets Big Data & Analytics
Blockchain technology has been all over the news recently. With the explosion of bitcoin usage for digital transactions, blockchain is required to...
Continue ReadingCall Center Analytics: How to optimize the customer journey with customer touchpoints data
Part 2: Optimizing the customer journey through Call Center Data Analytics (Read Part 1 here) After a sale, it is critical to ensure that every...
Continue ReadingCall Center Analytics: Optimizing operations with customer touchpoints
Part 1: Optimizing operations through Call Center Analytics Customer service is essential to any organization, especially for product-based...
Continue Reading5 challenges of implementing Advanced Analytics
Part 2: Moving forward with Advanced Analytics In Part 1 of our blog, we explored how to get started with BI Analytics in your organization,...
Continue Reading5 steps to adopting Business Intelligence Analytics in your business
Part 1: BI and Analytics adoption made easy Companies across many industries have already adopted BI analytics to streamline day-to-day...
Continue Reading4 reasons to use Predictive Analytics in sales
Sales are still firmly entrenched in the last century with techniques such as cold calling, foot-in-the-door, pitching, and solution-selling...
Continue Reading5 ways to turn your hotel into a smart hotel with IoT Analytics
IoT (Internet of Things) Analytics is revolutionizing service delivery in the hospitality industry. Many hotels already use IoT devices, including...
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