Why is Predictive Analytics important? Customers are always expecting more and more from businesses, including financial institutions. They expect...
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What if you can get insights into understanding your customers better, know what they need, and make inferences based on their mood? We’re now...
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Blockchain technology has been all over the news recently. With the explosion of bitcoin usage for digital transactions, blockchain is required to...
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Part 2: Optimizing the customer journey through Call Center Data Analytics (Read Part 1 here) After a sale, it is critical to ensure that every...
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Part 1: Optimizing operations through Call Center Analytics Customer service is essential to any organization, especially for product-based...
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Part 2: Moving forward with Advanced Analytics In Part 1 of our blog, we explored how to get started with BI Analytics in your organization,...
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Part 1: BI and Analytics adoption made easy Companies across many industries have already adopted BI analytics to streamline day-to-day...
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Sales are still firmly entrenched in the last century with techniques such as cold calling, foot-in-the-door, pitching, and solution-selling...
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IoT (Internet of Things) Analytics is revolutionizing service delivery in the hospitality industry. Many hotels already use IoT devices, including...
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