Artificial intelligence—you’ve read about it in science fiction novels, you’ve heard tech personalities talk optimistically about it, and you’ve...
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An Analance business case When was the last time operations came to a halt due to an unplanned server downtime? Do you remember the moments when...
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Why is Predictive Analytics important? Customers are always expecting more and more from businesses, including financial institutions. They expect...
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What if you can get insights into understanding your customers better, know what they need, and make inferences based on their mood? We’re now...
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Blockchain technology has been all over the news recently. With the explosion of bitcoin usage for digital transactions, blockchain is required to...
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Part 2: Optimizing the customer journey through Call Center Data Analytics (Read Part 1 here) After a sale, it is critical to ensure that every...
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Part 1: Optimizing operations through Call Center Analytics Customer service is essential to any organization, especially for product-based...
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Part 2: Moving forward with Advanced Analytics In Part 1 of our blog, we explored how to get started with BI Analytics in your organization,...
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Part 1: BI and Analytics adoption made easy Companies across many industries have already adopted BI analytics to streamline day-to-day...
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