Articles on Customer Satisfaction

Giving customers what they love: Persona...

Fiona Villamor   |     11, Feb 2020

Targeted marketing: Getting personal thr...

Fiona Villamor   |     22, Oct 2019

4 ways the healthcare industry can benef...

Fiona Villamor   |     02, Jul 2019

4 ways the banking industry can benefit ...

Fiona Villamor   |     24, Apr 2019

A Natural Language Processing approach t...

Salma Aziz, MSc   |     19, Apr 2018

Deep Learning: How it works and its appl...

Salma Aziz, MSc   |     29, Mar 2018

Call Center Analytics: How to optimize t...

Salma Aziz, MSc   |     08, Mar 2018

Call Center Analytics: Optimizing operat...

Salma Aziz, MSc   |     01, Mar 2018

What are your customers saying?: 4 ways ...

Ducen   |     31, Oct 2017

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