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Topic: Predictive Analytics

4 ways advanced analytics can help exceed customer expectations
By Fiona Villamor on March 2, 2021

In 2020, companies across countries and industries scrambled to stabilize operations, ensure the health and safety of employees, and find ways to...

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Machine learning for telcos: How to predict SLA breaches
By Asha Thobias on February 16, 2021

Service Level Agreements (SLAs) are commitments given to customers in relation to the product or service being provided. If breached, not only are...

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Working apart together: how to improve outcomes with data analytics
By Fiona Villamor on February 2, 2021

While originally a crisis response to enable business continuity, flexible work options are starting to define the modern workplace. Organizations...

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5 signs your telco CX is lacking—and how data science can help
By Fiona Villamor on November 10, 2020

Modern customers only expect the best. And with the pandemic leading to a lot of disruption, it’s become even more important for telcos to stay...

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Big data & analytics: 10 facts and figures you need to know
By Fiona Villamor on October 13, 2020

Digitalization and the rapid technological development have resulted in an abundance of data across industries, and this volume is only expected...

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Big Data Analytics for Healthcare: Improving the patient experience
By Fiona Villamor on August 18, 2020

At its core, healthcare organizations revolve around the patient. Like any other business, the healthcare industry is consumer oriented. There are...

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Massive growth in data today: 3 must-have skills for Data Science
By Fiona Villamor on July 7, 2020

“[A data scientist is] a person who is better at statistics than any software engineer and better at software engineering than any statistician”....

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Predictive Analytics: How to build machine learning models in 4 steps
By Fiona Villamor on June 23, 2020

Predictive analytics is a complex process that involves many steps and procedures—from collecting and preparing data to communicating findings...

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Anticipate & adapt: 4 ways Predictive Analytics benefits manufacturing
By Fiona Villamor on June 9, 2020

In a world filled with volatility and unpredictability, organizations must be prepared to deal with disruption. This is especially true for the...

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