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Topic: Telecommunications

Machine learning for telcos: How to predict SLA breaches
By Asha Thobias on February 16, 2021

Service Level Agreements (SLAs) are commitments given to customers in relation to the product or service being provided. If breached, not only are...

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The telco industry isn’t slowing down: what to expect and prioritize in 2021
By Fiona Villamor on January 14, 2021

2020 was all about problem-solving. And indeed, the industry was able to come up with creative and innovative solutions to address emerging...

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The road to data quality: Getting to customer 360 faster with Machine Learning
By RameshRao Kulkarni on December 23, 2020

Part 2: The role of Machine Learning in MDM Read Part 1 here > Data analytics is a complex process that demands time and effort from data...

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Service & data integration: how to manage a multi-provider environment
By Fiona Villamor on December 16, 2020

To be able to deliver the latest and greatest services to customers and clients today, telcos must employ different vendors, subcontractors, and...

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MDM in telcos: Why it’s important and how to automate it through ML
By Fiona Villamor on November 18, 2020

Part 1: The importance of MDM Data volume in the telecommunications sector is growing at an incredible rate and organizations need to find...

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5 signs your telco CX is lacking—and how data science can help
By Fiona Villamor on November 10, 2020

Modern customers only expect the best. And with the pandemic leading to a lot of disruption, it’s become even more important for telcos to stay...

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5 application security risks telcos should look out for
By Fiona Villamor on October 27, 2020

The telco industry is ripe with application security risks—find out why. The telecommunications industry has seen its fair share of cyberattacks...

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From office to home: The new telco landscape in data, analytics & more
By Fiona Villamor on September 29, 2020

The telecommunications space plays a critical role in facilitating modern communication, especially during these uncertain times. With all the...

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5 ways business intelligence helps telcos gain competitive advantage
By Fiona Villamor on September 15, 2020

As an industry that capitalizes on the transfer and exchange of data, the telecom sector has a wealth of data on their hands they can use to stay...

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