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Topic: Telecommunications

MDM in telcos: Why it’s important and how to automate it through ML
By Fiona Villamor on November 18, 2020

Part 1: The importance of MDM Data volume in the telecommunications sector is growing at an incredible rate and organizations need to find...

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5 signs your telco CX is lacking—and how data science can help
By Fiona Villamor on November 10, 2020

Modern customers only expect the best. And with the pandemic leading to a lot of disruption, it’s become even more important for telcos to stay...

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5 application security risks telcos should look out for
By Fiona Villamor on October 27, 2020

The telco industry is ripe with application security risks—find out why. The telecommunications industry has seen its fair share of cyberattacks...

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From office to home: The new telco landscape in data, analytics & more
By Fiona Villamor on September 29, 2020

The telecommunications space plays a critical role in facilitating modern communication, especially during these uncertain times. With all the...

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5 ways business intelligence helps telcos gain competitive advantage
By Fiona Villamor on September 15, 2020

As an industry that capitalizes on the transfer and exchange of data, the telecom sector has a wealth of data on their hands they can use to stay...

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Is Predictive Analytics the answer to happier customers in telecom?
By Fiona Villamor on January 28, 2020

Technology is rapidly transforming how customers deal with businesses—and how businesses cater to customers. Advancements in technology have...

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3 ways the telecom industry can leverage Big Data Analytics
By Ducen on August 25, 2016

Why is Big Data Analytics important in telecommunications? The telecommunications industry holds a wealth of customer information, which is why it...

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Incorporating Analytics: Proactive customer care in telecom
By Ducen on June 28, 2016

How to reduce customer churn? It’s simple. Delight your customers with the help of Advanced Analytics.   Analytics for telecom organizations It...

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